National Academy of Agricultural Sciences (NAAS)
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PRINT ISSN : 2319-7692 Online ISSN : 2319-7706 Issues : 12 per year Publisher : Excellent Publishers Email : editorijcmas@gmail.com / submit@ijcmas.com Editor-in-chief: Dr.M.Prakash Index Copernicus ICV 2018: 95.39 NAAS RATING 2020: 5.38 |
Consumers are the largest economic group in any country. They are the central point of all economic activities of the nation. Despite of various laws and acts to protect consumers, businessmen make fraudulent pand malpractices and exploit consumers. Consumer education is the only way to make consumers aware about selection of products and services. Consumers face various types of problems related to products and services. Hence there is a need to find out the solutions and create awareness to reduce the consumer problems. Hence, a study was conducted to find out the consumer problems between two areas D+E quarters and F-quarters at SDAU campus, Dantiwada of Gujarat state. It is noted here that F- quarters are for Class IV employees and D+E quarters are for Class II employees. The data were collected through interview schedule on a sample of 60 respondents (30 sample from D+E quarter and 30- sample from F- quarter) through random sampling. Descriptive and relational statistics was used for presenting results. The findings of the study regarding educational level revealed that forty per cent respondents in D+E Quarter were graduates and Post –Graduates while in F- Quarters almost one-fourth respondents were Illiterate. Members of the family was classified into three categories and it was found that majority of family members in D+E and F- Quarters lived in small Family (60% -70%) and none of the members lived in the large family. Problems faced by the consumers of D+E quarters were substandard quality of product, deceptive packaging and adulterated food. Problems faced by consumers in F quarters were reported as problems in telecommunication, deceptive packaging, substandard quality, high prices, deceptive goods and getting less amount of material.
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