International Journal of Current Microbiology and Applied Sciences (IJCMAS)
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Original Research Articles                      Volume : 7, Issue:10, October, 2018

PRINT ISSN : 2319-7692
Online ISSN : 2319-7706
Issues : 12 per year
Publisher : Excellent Publishers
Email : /
Editor-in-chief: Dr.M.Prakash
Index Copernicus ICV 2018: 95.39
NAAS RATING 2020: 5.38

Int.J.Curr.Microbiol.App.Sci.2018.7(10): 850-860

Satisfaction Assessment among Type 2 Diabetic Patients at Tanta University Hospitals, Egypt
Eman Ali Younis1*, Nessreen Ahmed Kotb2, Ali Ali Elsherbiny1, Abdel Aziz Farouk El Dieb1 and Nehalsalah Shehab1
1Public Health and Community Medicine, Faculty of Medicine Tanta University, Egypt
2Internal medicine, Faculty of Medicine Tanta University, Egypt
*Corresponding author

Diabetes mellitus is a major contributor to morbidity and mortality worldwide. Identification of patient requests, needs and judgment on health care received is the starting point of patients centered approach; therefore patient satisfaction is considered as important measure to evaluate the quality of health services and can predict both compliance and utilization that associated with the continuity of care. 1. Assess type 2 diabetic patients' satisfaction with the provided care at Tanta University Hospitals. This study was cross sectional one carried-out in the internal medicine hospital at Tanta University Hospital. The study subjects included; 245 admitted type 2 diabetic patients. Tools of the study; A validated patient satisfaction questionnaire -18 was used to assess the satisfaction with the provided care. The majority of the studied patients were satisfied regarding general satisfaction and time spent with doctor subscale, more than three quarters were satisfied regarding technical quality and accessibility subscale, most of the studied patients (91.8%) were satisfied regarding interpersonal manner, and less than two thirds (62.4%) were satisfied regarding communication. As regard financial aspects, only 35.5% were satisfied. The total satisfaction level among the studied patients was high.

Keywords: Diabetes, Type 2, Quality, Satisfaction

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How to cite this article:

Eman Ali Younis, Nessreen Ahmed Kotb, Ali Ali Elsherbiny, Abdel Aziz Farouk El Dieb and Nehalsalah Shehab. 2018. Satisfaction Assessment among Type 2 Diabetic Patients at Tanta University Hospitals, Egypt.Int.J.Curr.Microbiol.App.Sci. 7(10): 850-860. doi:
Copyright: This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike license.